Terms of service

Terms of Service

This website is operated by HLWellnessUk. Throughout the site, the terms “we”, “us”, and “our” refer to HLWellnessUk. By accessing this website and using our services, you agree to comply with and be bound by the following Terms of Service (“Terms”), including any additional terms, policies, and notices referenced here or linked via hyperlink.

These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, and content contributors. Please read them carefully. If you do not agree, you may not access or use our website or services.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the site after any updates constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.


1. Online Store Terms
By agreeing to these Terms, you confirm that you are of legal age in your country of residence. You agree not to use our products or services for any unlawful or unauthorized purpose or in violation of applicable laws. Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason. Content you provide (excluding payment information) may be transferred unencrypted across networks. Payment data is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

3. Accuracy, Completeness & Timeliness of Information
We aim to ensure that all information on our website is accurate and up to date; however, we are not responsible if any content is inaccurate, incomplete, or outdated. The information provided is for general purposes only and should not be relied upon as the sole basis for decision-making. You are responsible for monitoring any changes to our website.

4. Modifications to Service and Prices
Prices for our products may change without notice. We reserve the right to modify or discontinue any product or service at any time without liability.

5. Products & Services
Some products may be available exclusively online and in limited quantities. We reserve the right to limit sales by region or individual customer. We do not guarantee that product images or colours displayed on your device will be fully accurate. All product descriptions and prices are subject to change without notice.

6. Billing & Account Information
We reserve the right to refuse or limit any order placed with us. You agree to provide accurate, complete, and up-to-date account and billing information, and to update it as necessary. For more details, please refer to our Refund Policy.

7. Optional Tools
We may provide access to third-party tools that we neither control nor monitor. These tools are provided “as is” without warranties of any kind. Your use of such tools is entirely at your own risk.

8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites. Please review their terms and policies before engaging with them.

9. User Comments & Submissions
Any feedback, suggestions, or comments submitted to us may be used without restriction. We are not obligated to keep them confidential, compensate you, or respond. You are solely responsible for the content and accuracy of your submissions.

10. Personal Information
Your submission of personal data is governed by our Privacy Policy.

11. Errors & Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct these and to update or cancel orders if necessary, without prior notice.

12. Prohibited Uses
You may not use this website or its content for unlawful purposes, to violate regulations, infringe on rights, spread harmful code, or interfere with security features. Any violation may result in termination of your access.

13. Disclaimer & Limitation of Liability
We do not guarantee that our service will be uninterrupted, secure, or error-free. All products and services are provided “as is” and “as available” without warranties of any kind. HLWellnessUk shall not be held liable for any damages arising from the use of our website or services, except where required by law.

14. Indemnification
You agree to indemnify and hold harmless HLWellnessUk, its owners, affiliates, and partners from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Termination
These Terms remain in effect unless terminated by either you or us. We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms.

17. Entire Agreement
These Terms, together with all policies published on this website, constitute the entire agreement between you and HLWellnessUk.

18. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

19. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

20. Contact Us
If you have any questions regarding these Terms, please contact us at:
📧 info@hlwellnessuk.com